PETER KUMAH AND STAR ASSURANCE CO. LTD [2004]DLCHRAJ5914

Date	2004-11-02
Suit No.	Our Ref: CHRAJ/4437/04/1335
Citation No.	[2004]DLCHRAJ5914

ABENA BONSU ECK

[2004]DLCHRAJ5914
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													<main id="main" class="content" style="min-height: 60rem" ><span style="font-size:12.0pt;line-height:115%;font-family:&quot;Book Antiqua&quot;,&quot;serif&quot;;
mso-fareast-font-family:&quot;Book Antiqua&quot;;mso-bidi-font-family:&quot;Book Antiqua&quot;;
color:#00B050">PETER KUMAH<o:p></o:p>(COMPLAINANT)<o:p></o:p>AND<o:p></o:p><span style="font-size:12.0pt;line-height:115%;font-family:&quot;Book Antiqua&quot;,&quot;serif&quot;;
mso-fareast-font-family:&quot;Book Antiqua&quot;;mso-bidi-font-family:&quot;Book Antiqua&quot;;
color:#00B050">STAR ASSURANCE CO. LTD<o:p></o:p>(RESPONDENT)<o:p></o:p>(CHRAJ)<o:p></o:p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;
padding:0in 0in 1.0pt 0in">

Our Ref: CHRAJ/4437/04/1335&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 02/11/2004<o:p></o:p>

</div>COMMISSIONER:<o:p></o:p>ABENA
BONSU ECK DEPUTY DIRECTOR LEGAL &amp; INVESTIGATIONS<o:p></o:p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;
padding:0in 0in 1.0pt 0in">

<p class="MsoNormal" align="center" style="margin-bottom:5.0pt;text-align:center;
mso-pagination:none;border:none;mso-border-bottom-alt:solid windowtext 1.5pt;
padding:0in;mso-padding-alt:0in 0in 1.0pt 0in">DECISION<o:p></o:p>

</div>INTRODUCTION<o:p></o:p>In a complaint received on 30th June 2004
the Complainant alleged that he joined the Respondent's Insurance Scheme 32
months ago and that the Respondent has not given him his policy number and
certificate despite several appeals.<o:p></o:p>The
Complainant therefore petitioned the Commission to assist him retrieve his
premium.<o:p></o:p>OBSERVATION<o:p></o:p>The case is a private and contractual one
and does not fall within the Commission's mandate. The reliefs the Complainant
seeks can be enforced by the Courts.<o:p></o:p><o:p>&nbsp;</o:p>DECISION<o:p></o:p>The Commission declines to investigate and
advises that the Complainant pursue the matter in court. Section 13 (1)(a) of
1993 (Act 456) of the Commission on Human Rights and Administrative Justice Act
1993 (Act 456) provides that:<o:p></o:p><p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:5.0pt;
margin-left:1.5in;text-align:justify;mso-pagination:none;border:none;
mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow:yes">Section 13 (1) "Where in the course
of the investigation of any. Complaint it appears to the Commission - that
under the law or existing administrative practice there is adequate remedy for
the complaint, whether or not the Complainant has availed himself of it; it may
refuse to investigate the matter further."<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>

<o:p>&nbsp;</o:p></main>