[2011]DLCA7939 Login to Read Full Case <span style="font-size: 18px !important;"><p class="MsoNormal" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-family:"Book Antiqua",serif; color:#00B0F0">NATIONAL LABOUR COMMISSION</span></b><i><span lang="EN-US" style="font-family:"Book Antiqua",serif;mso-fareast-font-family: Calibri"><o:p></o:p></span></i></p><p class="MsoNormal" align="center" style="text-align:center;line-height:115%"><i><span lang="EN-US" style="font-size:10.0pt; line-height:115%;font-family:"Book Antiqua",serif;mso-fareast-font-family:Calibri">(</span></i><i><span lang="EN-US" style="font-size:10.0pt; line-height:115%;font-family:"Book Antiqua",serif">PLAINITFF/APPELLANT</span></i><i><span lang="EN-US" style="font-size:10.0pt; line-height:115%;font-family:"Book Antiqua",serif;mso-fareast-font-family:Calibri">)<o:p></o:p></span></i></p><p class="MsoNormal" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-family:"Book Antiqua",serif; mso-fareast-font-family:"Book Antiqua";mso-bidi-font-family:"Book Antiqua"; color:#00B0F0">vs.<o:p></o:p></span></b></p><p class="MsoNormal" align="center" style="margin-bottom:6.0pt;text-align:center; line-height:115%"><span class="SubtitleChar"><b><span lang="EN-US" style="mso-ansi-font-size:12.0pt;mso-bidi-font-size:12.0pt; line-height:115%;font-family:"Book Antiqua",serif;color:#00B0F0">SOUTHERN FRIED CHICKEN (SFC)</span></b></span><b><span lang="EN-US" style="font-family:"Book Antiqua",serif"><o:p></o:p></span></b></p><p class="MsoNormal" align="center" style="margin-bottom:6.0pt;text-align:center; line-height:115%"><i><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">(</span></i><span class="SubtitleChar"><i><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">DEFENDANT/RESPONDENT</span></i></span><i><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">)<o:p></o:p></span></i></p><p class="MsoNormal" align="center" style="text-align:center;line-height:115%"><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Book Antiqua",serif; mso-fareast-font-family:Calibri">[COURT OF APPEAL, ACCRA]<o:p></o:p></span></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:0cm 0cm 1.0pt 0cm"> <p class="MsoNormal" align="center" style="text-align:center;line-height:115%; border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0cm; mso-padding-alt:0cm 0cm 1.0pt 0cm"><b><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Book Antiqua",serif">SUIT NO.HI/97/2008</span></b><span lang="EN-US" style="font-size:10.0pt;line-height: 115%;font-family:"Book Antiqua",serif"> DATE: 17<sup>TH</sup> FEBRUARY, 2011<b><o:p></o:p></b></span></p> </div><p class="MsoNoSpacing" style="line-height:115%"><b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family: "Book Antiqua",serif">COUNSEL:<o:p></o:p></span></b></p><p class="MsoNoSpacing" style="line-height:115%"><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Book Antiqua",serif">MR. KWABLA SENANU FOR RESPONDENT<o:p></o:p></span></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:0cm 0cm 1.0pt 0cm"> <p class="MsoNoSpacing" style="line-height:115%;border:none;mso-border-bottom-alt: solid windowtext 1.5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Book Antiqua",serif">MR. CORNEILLUS SACKEY FOR APPELLANT<o:p></o:p></span></p> </div><p class="MsoNormal" style="line-height:115%"><b><span lang="EN-US" style="font-family:"Book Antiqua",serif;mso-fareast-font-family: "Book Antiqua";mso-bidi-font-family:"Book Antiqua"">CORAM:<o:p></o:p></span></b></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:0cm 0cm 1.0pt 0cm"> <p class="MsoNormal" style="line-height:115%;border:none;mso-border-bottom-alt: solid windowtext 1.5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN-US" style="font-family:"Book Antiqua",serif">KANYOKE J.A. (PRESIDING), OFOE J.A., ADUAMA-OSEI J.A.<o:p></o:p></span></p> </div><p class="MsoNormal" style="line-height:115%"><span lang="EN-US" style="font-family: "Book Antiqua",serif"> </span><b><span lang="EN-US" style="font-family:"Book Antiqua",serif; mso-fareast-font-family:Calibri"><o:p></o:p></span></b></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:0cm 0cm 1.0pt 0cm"> <p class="MsoNormal" align="center" style="text-align:center;line-height:115%; border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0cm; mso-padding-alt:0cm 0cm 1.0pt 0cm"><b><span lang="EN-US" style="font-family:"Book Antiqua",serif;mso-fareast-font-family: Calibri">JUDGMENT<o:p></o:p></span></b></p> </div><p class="MsoNormal" style="text-align:justify;line-height:115%"><u><span lang="EN-US" style="font-family:"Book Antiqua",serif">OFOE, J.A.<o:p></o:p></span></u></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif">The brief sequence of events to this appeal can be stated as follows: The Food and Allied Workers Union of the Ghana Federation of Labour filed a petition with the National Labour Commission against the Southern Fried Chicken (SFC). Their petition alleged arbitrary dismissal, harassment and intimidation of its members by their employer, Southern Fried Chicken. The Commission sat on the case and based on its findings made orders which Southern Fried Chicken found unacceptable and therefore refused to comply with. As mandated by section 172 of the Labour Act 2003, Act 651 the Commission proceeded to the High Court for an order compelling the Respondent to comply with its orders. The High Court refused the order, hence this appeal. I will refer to the Commission as the appellant and Southern Fried Chicken as the respondent. Where it becomes necessary to refer to the Food and Allied Workers Union, I will refer to them as the petitioner.<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif">What were the salient facts put before the appellant and what was its decision and what orders did it seek to enforce at the trial High Court? Before the appellant was a complaint from the petitioner dated the 24<sup>th</sup> August, 2005 alleging arbitrary dismissals, harassment and intimidation by the respondent. It was their case that the Managing Director, Bishop Dr. Paul Fynn had “adopted a strategy to frustrate trade union activities in the company by systematically and arbitrary dismissing workers. They had had cause to complain about the “entrenched management style” of the respondent to management but to no avail. Their complaint made mention, also of an incident involving a waitress whose dismissal after the intervention of the union was reduced to a warning but was later dismissed by the Managing Director because he thought the warning was not deterring enough. It was the position of the Union that the management style of the Managing Director was such that it might result in industrial unrest.<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif"> On receipt of the petition, the appellant invited the respondent company through its Managing Director to submit its comments to the complaints. The respondent submitted its comments accordingly, under the signature of the Company’s Managing Consultant, E.T. Ayi-Bonte. In respect of the intimidation and the harassment, the respondent denied. They admitted however that they were yet to put in place Collective Bargaining Agreement (CBA) but explained that until that was done the Company was using its rules and regulations and General Conditions of Service for the staff.<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif">What appeared to be the main contention between the parties i.e. the appellant and respondent and relevant to this appeal, is the case of the waitress, Lucy Boadi. She was alleged to have submitted a bill to the Managing Director’s guest which included an amount of ¢62,000 being the cost of one family size Pizza which the guest did not order as part of his meal. The waitress, Lucy Boadi admitted the wrong and refunded the amount. She was dismissed but on the intervention of the Union the dismissal was withdrawn and she was issued a warning letter. The matter would have ended there but for the Managing Director’s reversal of the decision to warn Miss Boadi and his unilateral act of re-instating her dismissal.<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif">After the appellant Commission had gone into the complaints, including that of the waitress, it came out with its decision that it was not permitted for Management to unilaterally decide when collective agreement negotiations should begin and therefore ordered Management to convene a meeting of the negotiation committee without further delay in accordance with section 104 of Act 651. In respect of Miss Patience Tetteh, who was reassigned by the respondent the appellant found nothing wrong with the reassignment and dismissed this complaint. In respect of Miss Boadi, the appellant found her dismissal on the instructions of the Managing Director wrongful. The Commission stated:<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-align:justify;text-indent: 3.75pt;line-height:115%"><i><span lang="EN-US" style="font-family:"Book Antiqua",serif">“The Commission is of the firm stand that Miss Boadi did not change anything on the bill presented in order to deceive or obtain some benefit”.<o:p></o:p></span></i></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US" style="font-family:"Book Antiqua",serif">The Commission therefore orders the reinstatement of Miss Lucy Boadi or in the alternative be paid all salaries/wages effective the date of the purported dismissal till date of this decision. Additionally the Respondent is ordered to pay Six month salary/wages as compensation for wrongful dismissal to Miss Boadi”.<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;line-height:115%"><span lang="EN-US"