[2011]DLNLC7683 Login to Read Full Case <span style="font-size: 18px !important;"><p class="MsoNoSpacing" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-size:12.0pt; line-height:115%;font-family:"Book Antiqua",serif;color:#00B050">IVY ANDOH</span></b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Book Antiqua",serif; color:#00B050"><o:p></o:p></span></p><p class="MsoNoSpacing" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-size:12.0pt; line-height:115%;font-family:"Book Antiqua",serif;color:#00B050">vs.<o:p></o:p></span></b></p><p class="MsoNoSpacing" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-size:12.0pt; line-height:115%;font-family:"Book Antiqua",serif;color:#00B050">NOVO GHANA LIMITED<o:p></o:p></span></b></p><p class="MsoNoSpacing" align="center" style="text-align:center;line-height:115%"><b><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">[NLC]<o:p></o:p></span></b></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:31.0pt 31.0pt 1.0pt 31.0pt;mso-border-shadow:yes"> <p class="MsoNormal" align="center" style="text-align:center;mso-pagination:none; border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0cm; mso-padding-alt:31.0pt 31.0pt 1.0pt 31.0pt;mso-border-shadow:yes"><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">Our Ref: NLC/C-</span><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Book Antiqua",serif; color:#3B3B00">289</span><span lang="EN-US" style="font-size:10.0pt;line-height: 115%;font-family:"Book Antiqua",serif;color:#323200">/2</span><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Book Antiqua",serif">011/71D </span><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">DAT</span><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">E</span><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">: </span><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">6<sup>TH</sup> OCTOBER, 2011</span><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;"><o:p></o:p></span></p> </div><p class="MsoNoSpacing" style="line-height:115%"><span lang="EN-US" style="font-size: 10pt; line-height: 115%; font-family: "Book Antiqua", serif;">FOR THE COMMISSON: <o:p></o:p></span></p><p class="MsoNoSpacing" style="line-height:115%"><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Book Antiqua",serif">OPANIN <span style="color:#272700">OBENG</span><span style="color:#B9B900">-</span><span style="color:#3F3F00">FOSU </span>(MEMBER NLC)<o:p></o:p></span></p><div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt; padding:0cm 0cm 1.0pt 0cm"> <p class="MsoNoSpacing" align="center" style="text-align:center;line-height:115%; border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0cm; mso-padding-alt:0cm 0cm 1.0pt 0cm"><b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Book Antiqua",serif">DECISION <o:p></o:p></span></b></p> </div><p class="MsoNormal" style="margin-top:17.9pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">Facts of the Case</span></b><b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">: <o:p></o:p></span></b></p><p class="MsoNormal" style="margin-top:12.0pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">Ms Ivy Andoh, through her Counsel Saahpartners, lodged a complaint against her former employer, Novo Ghana Limited, for unfair dismiss</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">al of </span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">her employment on 10 February, 2011. The Counsel stated that Ms. Andoh was accused of non-performance which was largely fabricated and without merit. <o:p></o:p></span></p><p class="MsoNormal" style="margin-top:13.65pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">Employer stated that Ms Andoh: <o:p></o:p></span></b></p><p class="MsoNormal" style="margin-top:13.35pt;margin-right:0cm;margin-bottom: 0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">1. Demonstrated acts of gross insubordination, discourtesy, unruly behavior and lack of proper decorum in presence of the executive management. <o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">2</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">. Disregarded the Business Development Manager's appeal to render apolo<u>g</u>y to the Group's Managing Director <o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">3. </span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">F</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">ailed to provide one of the crucial documents during the group's auditors visit to the company between 25-27 January, 2</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">0</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">11. <o:p></o:p></span></p><p class="MsoNormal" style="margin-top:14.45pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">The Facilitation: <o:p></o:p></span></b></p><p class="MsoNormal" style="margin-top:13.65pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">The following persons were present at the facilitation process on 4 October, 2</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">0</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">11. <o:p></o:p></span></p><p class="MsoNormal" style="margin-top:13.65pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">M</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">r. Victor Senyo Anku - Branch Manager<o:p></o:p></span></p><p class="MsoNormal" style="margin-top:6.0pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">Ms. Ivy Andoh - Complainant<o:p></o:p></span></p><p class="MsoNormal" style="text-align:justify;mso-pagination:none;border:none; mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow:yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">Mr. Jacob Saah - Counsel for Complainant <o:p></o:p></span></p><p class="MsoNormal" style="margin-top:14.7pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">It became evident during the discussions that Ms. Ivy Andoh was offered appointment as a Client Service Executive by Novo Ghana Limited in a letter dated 30 June, 2010, </span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">o</span><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">n an annual gross salary of GH¢12,600.00. It was stated in the appointment letter that: <o:p></o:p></span></p><p class="MsoNormal" style="margin-top:12.55pt;margin-right:0cm;margin-bottom: 0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-align:justify;mso-pagination: none;border:none;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;mso-border-shadow: yes"><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">"You will be required to comply with the company's rules, </span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">r</span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">egulations and general c</span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">o</span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">des of conduct as are defined in the Company Policy Handb</span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">o</span></i><i><span lang="EN-US" style="font-size: 12pt; line-height: 115%; font-family: "Book Antiqua", serif;">ok, which will be given to you. These company rules and regulations constitute part of the employee's terms of employment". </span></i><i><span lang="EN-US" style="font-si